Customer Review(s)
Customer Rating: 
Summary: Mulching? What mulching?
Comment: Earlier reviews complained about difficulty in finding a button for mulching. I guess they were right; I couldn't find one. The instructions just say the leaves will be mulched as they go through the impeller.
After vacuuming a bunch of leaves and dumping them into a recycle bin, I couldn't really see any evidence of mulching.
The blower and vacuum work very well, however. Don't make the mistake of trying to vacuum leaves from loose dirt; you'll suck up a lot of dirt. Blow the leaves into a pile and then vacuum them.
Still, I like this tool. It's much quieter and easier to use than my gas blower.
Customer Rating: Summary: Unwieldy/Heavy/Jam Prone and broken
Comment: I got two falls out of this leaf-vac before the little male-plastic bar that holds the fan/hand unit into the blowers female part broke as I cleared the 20th jam of the day today and tried to hook the unit back together.
Before it broke...it was heavy even empty and bulky to maneuver. It jammed very easy at the narrow hole from the machine to the bag.
The bag was always flying off my shoulder no matter how I adjusted the strap.
I give it a positive review for the blowing action. It blows grass off the driveway and walkway good. When it wasn't jamming it sucked very dry
loose leaves up. It jams on bunches and god forbid there is a little moisture on them.
Won't buy a B&D replacement.
Customer Rating: Summary: Good Product, Horrible Service
Comment: I ordered the Black & Decker 12-AMP Electric Blower/Vacuum/Mulcher #BV2500, it was $55.56 when i ordered it, and i cose two day shipping for an extra $12.66. Unlike any of the other 200+ items I've ordered from Amazon, for some reason this item required someone to actually be home to sign for the item so I got to sit and watch it not get delivered each day as the price dropped a couple of dollars each day after I ordered it and realized that I could've just bought the item at a local hardware store for a better price and less hassle. As I write this review the current price is at $49.99.
When I finally received the item I soon realized that the package had been re-taped and was obviously USED, with missing packaging, manuals, warranty card and obvious wear and tear on the blower itself. Rather than fight with Amazon's return policy and go through even more hassle I decided to just live with it and take it as a lesson learned.
The blower itself seems really powerful and really moves the leaves around. The mulcher seems a little scary as it actually seems to suck up small twigs and debris better than leaves and makes some pretty disturbing noises as they try to go through.
