Architectural Record

Customer Rating:
Summary: BUYER BEWARE!
Comment: I love the magazine... but unfortunately had to cancel my subscription because Synapse Inc. (the company that is shipping arch-record through amazon) is incompetent. The magazine arrived badly damaged (they don't wrap it in plastic when they ship it); to be honest, the injuries to the magazine looked so bad that I suspect it was shipped that way. I was incredibly disappointed and tried to contact Synapse to ask for a new magazine... the only problem is that you can not talk to a live person at Synapse. They have an automated customer service hot line with cleverly-worded questions that make it impossible to get satisfaction. Their website offers no other emails or phone number to contact for help. There is not even an option to cancel your subscription! Thankfully Amazon is very helpful and canceled for me. All in all I would say that Architectural Record is a great magazine and a must-have, just DO NOT order it through Synapse Inc.!!

Customer Rating:
Summary: Great Tool for architects and designers alike
Comment: This magazine is packed with projects, images and comments from people who know architecture. It is a great way to keep up with the market and all the innovations in new projects in different parts of the world. I'm an interior designerr and have been subscribed for over 3 years now and it is definitely worth every penny!

Customer Rating:
Summary: ARCHITECTURAL EXCELLENCE
Comment: I LOVE THIS MAGAZINE!!..I like everything about this excellent magazine. It always begins with the most current news on architecture around the world. The articles are always well written and interesting, whether you agree or not. The photography is amazing, some of the shots are incredible. I highly recommend this to anyone with any interest whatsoever in architecture, you will love this magazine.

Customer Rating:
Summary: No Magazine yet and No Service that cares!!!!!
Comment: Order the magazine directly from publisher if you want to get it... I'm in my second attempt via Amazon's magazine dept to find out where the magazine is. Ordered in December and should have received it at latest on Feb 6. Today is Mar 22.
Just got off the phone with synapse mag svc, they're going to have someone call me in 3-5 business days to complete a "customer service action form". Them I'm sure there'll be another several days wait for them to find out they screwed up, fix the problem and tell me I'll get my magazine in 6-8 weeks.

If I ever get the magazine, maybe I'll review it here next time.

Customer Rating:
Summary: they will not ship you the magazine
Comment: Still waiting for my first shipment... I ordered it in december, and I still have not recieved anything.

I don't even know who to contact to complain.