Customer Review(s)
Customer Rating: 
Summary: Do NOT subscribe to this magazine
Comment: I let my original subscription run out without renewing, ignoring their numerous requests to sign up for another year. The publisher, Werner Publishing, sent my account to a collection agency, despite the fact that I had not purchased anything, nor said that I would renew the subscription. They sent me a threatening letter saying they were trying to collect a debt, and that "full payment is expected." When I called the agency, they even had a phone menu option for stating that you never renewed the magazine, showing clearly that this is a well-known, standardized process.
This tactic of harassing people and frightening them into coughing up $14.97 for a magazine renewal is unconscionable. They need to be held accountable for using this scare technique as part of their regular business practice. This publisher also publishes such magazines as PC Photo and Digital Photo Pro. At a minimum, they caused me to waste a fair amount of my time correcting the problem.
It's a shame, too, because the magazine is well-written, has great photography, and decent equipmnent reviews. Some outstanding photographers write here. However, their efforts are ruined by their terrible publisher. Do not support these harassment tactics. For a mere $14.97, they've permanently lost a customer, and I hope others as well.
