Customer Review(s)
Customer Rating: 
Summary: They'll be selling SnoCones in hell before I buy a new ver.
Comment: I've been frustrated with this product so long, that the anger which would have inspried at least an entertaining review has left me.
About me. Back in the day, the mid-nineties, I worked as a technical support rep for a PC manufacturer, and then a REALLY BIG software company. Does that mean my opinion is necessarily expert? By no means. It does mean that I have worked in a corporate environment in which virus and firewall protection was mandated, and that I have had on multiple occaisions had to reset options setting and preferences.
All that being said, for the love of God this program WON"T SHUT UP! The firewall is insane, invoking a top level popup EVERYTIME something happens, and that box that asks if you want to use the action every time? It is as far as I can tell, non-functional.
For the sake of security I have endured it for the length of my update subscription (the update utility by the way was eating my processor time like locusts).
And now even though i still use it with its recently out of date definitions, IT STILL WON'T LEAVE ME ALONE! I KNOW Virus definitions are out of date, and I KNOW my NIS Updates are out of date. I'm the one that didn't renew them, I do NOT need a reminder ever 30 seconds. Of course have I shut it off? NO. i have a good mind to go back to Zone Alarm. At least if that irks you you know you got it for free.
Customer Rating: Summary: This thing rocks on my 1ghz 256mb XP sp2 Emachine...
Comment: I upgraded from NAV 2002 and ZoneAlarm to this...
Installing took minutes....Updating over broadband took 3 reboots and several updates that had been released since the release 2 years ago (expected).
Then only Virus definitions..and I was done.
A half hour to see all the new features and review the default settings, and 15 minutes to see how to enable one certain game for my child on NEOPETS.
Tried the other freeware including Avast and maybe I just got used to the NAV Auto Update and using the daily 4am Virus Checking.
The Internet Security included is very flexable and friendly. I actually feel ok now without Zonealarm (was my best pick) clogging up my net.
Plus I can configure the other users with a click.... Kids / Teens and adults....Then you can fine tune them if need be....All the logs are there and easy to read.
I really thought I was in for trouble after reading the reviews, but I got used to NAV and for this price glad I did.
I guess no news is good news and all the good reviews are just not showing up...Soo I thought I would speak for them...
Customer Rating: Summary: Stick with the older NAVs
Comment: Both my wife and I purchased this software near the end of 2004. At first, many of the "features" were just an annoyance, and I assumed that I would gain experience with them and move on. That never happened.
While online one day, Internet Security mysteriously disabled itself. I immediately got off the internet, but was unable to reactivate the program. After trying everything I could think of, including unistalling and reinstalling the program, I contacted Symantec. They advised, via email, me to do all the things I had already done (by the way, their online automated help is abysmal). This had the predicted result of not solving the problem. A clean boot and registry edit later, the program was still not functioning. At this time, my Outlook had ceased functioning until I removed the program, and several other programs on my machine returned errors stating that they had encountered problems and "needed to close". Prior to Internet Security crashing on me, I had never seen this error before. I found it distressing that the program designed to prevent any kind of Internet attack was also giving me this error.
I did some searching online and found a couple articles that said that Internet Security had been found to have a bug that allowed
hackers to disable it over the web. Symantec assured me that this was not true. In the end, I completely removed the program and that solved most of my woes, however I am still recieving the same strange "this program has encountered a problem and needs to close" error with Adobe Distiller, and occasionally with other programs, however, only the Adobe Distiller seems to be completely fatally affected.
My wife has had problems with her Internet Security, and has also found that disabling it is the way to go. Fortunately, her's did not die completely as mine did.
Bottom line is, from my viewpoint, beware of this program. I never had any problems with earlier NAV versions, and I will be returning to them, although I was rather soured on Symantec as a whole for having produced such a faulty program.
Customer Rating: Summary: Effective, but VERY bulky
Comment: While it has a rather effective firewall, and comes with Norton Antivirus (which I'm actually rather fond of), the Security Suite has significantly slowed down my system. I'm currently using a
Sony Vaio S-150 (which I bought at the end of this past August), and it takes about five minutes just to boot the system - in fact, I've taken to just hibernating, rather than shutting down completely.
The Antivirus is good, but "Internet Security" just isn't worth it.
