Customer Review(s)
Customer Rating: 



Summary: Item Will Arrive Damaged, Customer Service Will Be Of No Help, And Amazon Will Charge You, But You Will Have No Clamp
Comment: I this item, even though I was warned that it might arrive damaged in shipment. I figured that it was just a few random customers who received their clamps damaged by UPS. However, as predicted mine clamp arrived after having been used as a ramp, brace, etc. by UPS bent in half and the clamping mechanisms crushed on the ends. UPS claimed it as damaged and took it back, but I have heard nothing about it for about three weeks. Amazon customer service was of no help, and quite rude about me daring to imply that they were responsible for bad packaging and possibly using the poorest carrier on the planet. I wish I could actually rate the product itself, but I can't seem to get this problem corrected by either UPS or Amazon, so I don't have a clamp to rate, just a bill from my credit card company. No wonder amazon is so rich, they charge you for things that you never receive or receive in unusable condition. I am very angry, and needed to let people know that if you want this clamp, arrange to have yourself or a friend pick it up from the amazon warehouse --shipping it on UPS, which is the only way Amazon will ship, is a waste of time and money --and not worth the frustration of not being able to finish a job, because it takes these two companies so long to resolve "problems".
Customer Rating: 



Summary: Works Well, But...
Comment: The aluminum had some slight dings from shipping. Not serious, but I needed to scrape them smooth.
The adjustable clamp is oddly not intuitive and did not seem to work the first time I tried the product. But I flipped the rail over and it was obvious how to set or release the clamp. Once I had it snugged against the far end of a sheet of 4 by 8 birch ply, the locking (fixed) end clamp did the job.
Works and works well and the 99" length makes the last bit of a cut easier to keep straight.
I also bought the option saw base-- can't use it. It is too small for many of the newer pro-style saws, has the holes in useless places and the worst instructions I've seen in quite awhile. They show the saw installed for use with motor side away from the part the rides the rail: that is as if the saw guide was to be used to the right of the cut. The very tiny photo shows the plate installed so that the guide rail is to the left of the cut. In either case the right side of my saw base would be almost at the edge of the plastic base, leaving no room for screws. The instructions tell you that if you have to custom drill holes that they should be counter sunk on the bottom of the saw base, but the ones that are pre-drilled are counter sunk on the top side. Who knows.
Anyway the reviewers who complain about the clamps probably did not take the extra time to figure out how to "lock" the adjustable clamp before tightening the fixed clamp. Good product --but no instructions are by definition not good instructions.