Customer Rating: 
Summary: Watch out for the ballast issues...
Comment: I bought two Ott-Lite lamps, one desk lamp and one floor lamp. The light is great from the lamps when they work. Unfortunately the ballast in the Ott-Lite lamps will die prematurely and the lamp becomes totally useless as soon as that happens.
My floor lamp ballast died and I was able to buy a replacement a couple of years ago from Ott-Lite. The only reason they had ballasts available and were willing to sell them was due to the fact that the same ballast type had be recalled, and they were forced to offer replacements. When calling Ott-Lite, you will deal with snooty and arrogant people who treat you like you are a telemarketer at dinnertime. That is if you are lucky enough to talk to anyone at all. I suggest if you want this or any other Ott-Lite lamp, to call the company in Florida and try to order a replacement ballast before you buy it. Of course they won't sell you one, but it will save you $100 and untold aggravation.
As soon as I bought my desklamp, I had a bad feeling it wasn't going to last very long. Sure enough, couple of months later, the ballast died and the lamp became useless.
On my desk I still have a $20 fluorescent lamp I bought 12 years ago and use continuously. It still works like new and the ballast and lamp have never failed.
The bottom line is Ott-Lite could care less about your faulty lamp and frying ballasts. Unless you are willing to buy a new lamp every year for around $100, don't waste your time and money on this junk.
My $80 Ott-Junk desk lamp that lasted less than 20 hours is going to the scrapheap and will be replaced by a Bluemax from Full Spectrum Solutions, or a Verilux desk lamp, or any other manufacturer that has an ounce left of self respect and quality control.
You will love the light, but at $4 an hour, there are better lamps out there that will last a lot longer.
