Customer Rating: 



Summary: The technology of the Keurig with my own grounds? Brilliant!
Comment: I work for a VERY well known coffee chain (haha) and so I get a free pound of joe a week... obviously buying the k cups would be a silly waste of money. I love this machine but I hate the available coffee pods... fresh ground is the only way to go for my palette.
The Reusable filter, while not exactly durable, allows for some of the best coffee I've ever made. Even my tea drinking fiancee has turned in to a total coffee nerd since I perfected the use of this product. Success!
Anyway I found that when I grind my beans to a metal filter setting it works the best... this would be slightly finer than a french press grind. A good visual would be a texture only slightly finer than kosher salt.
Using 2 tablespoons, slightly packed down (or actually 3tbsp, in my case to counteract the weaker result with the coarse grind,) the resulting cup of coffee is bold, free of grounds, and has a lovely almost espresso-like crema at the top and minimal sludge at the bottom. I hate drip coffee because it's far to bitter and most of the volatile oils from the coffee are lost in the process.
Another good way to keep the flavor of the coffee is by putting your condiments at the bottom of the cup so the flavor gets locked in as soon as possible. Remember... the longer you let coffee sit, the more of those precious volatile oils are lost. If you like the taste of milk or sugar in your coffee, adding it to the coffee PRIOR to brewing so the coffee falls right in to it will help slow that acidic turnover down. (There's a reason baristas throw away any espresso shot more than 10-15 seconds old... it's because it turns into a black acidic extract!!!)
Customer Rating: 



Summary: Where is my coffee!!
Comment: Not quite happy with this thing.. Initially I thought the ground is not the right kind, but it is the same with different grinds I have tried.
What you get is a
1. Mess
2. Weak coffee.
3. which gets luke warm by the time U are ready to enjoy it.
Stay clear of this product.
Yet with so may encouraging reviews.. I am still sure I may be doing something wrong...