Customer Review(s)
Customer Rating: 



Summary: great at times, spotty most times
Comment: I got this Logitech remote about 18 months ago, and have waited long to write this review. The Logitech online / PC-based interface to set up the remote is very simple. It appears to have most current electronics products. It definitely has my Denon AV Receiver, JVC ,
Sony components and Gefen HDMI switch. Well I've had problems from the start with the
Sony ES CD-R deck, the
Sony ES tape deck and the Gefen switch. Even though the exact models are on the Logitech database, for some reasons, the controls listed ont he remote after sett-up are not what are needed to operate the devices. For example, for my Gefen 2-to-1 HDMI switch, I require just a toggle switch ("1" or "2" for the 2 sources). But the 550 remote gives me 10 input sources for some reason. I've reprogrammed it over a dozen times, but it doesnt seem to want to set the input sources correctly. I've tried to manually set the number of devices, but then it doesn't work right. And after 18 months of once/twice a week use, the buttons on the volume control especially are starting act weird... while they dont actually get stuck, it's very close to being so. I chose not to pay the extra for a remote with e color screen (where's the utility in that?), but I'm now wishing I'd spent the money on a real higher end remote...