Customer Review(s)
Customer Rating: 



Summary: really wanted to like it
Comment: I used this Program for the last year and have had many quarrels with it
mainly:
it missed a ton of spyware and a couple of trojans on my computer. even though i religiously update the virus definitions
significantly slowed down my computer.
and what really made me angry is that when i deleted the program it would not fully delete and took me 3 hours to remove the entire program. which involved searching for individual files and deleteing them manually.
i switched to avg free edition which has worked admirably.
Customer Rating: 



Summary: Memory hog, confusing user interface, awful tech support
Comment: This product consumes 150MB of RAM, which seems excessive.
The user interface is confusing. Dialogs are popped up for various operations at random times and cannot be shut off.
Tech support is by email. It takes two days to get a response, which is invariably unresponsive, completely different than the previous response, and appears to be written by a moron. After three months I have yet to get a sensible response to my question about how to reduce memory footprint.
In the 2007 version, they also changed how the 3-user license works. Previously, each license lasted one year from the date it was installed. Now all three licenses expire one year after the first of the three is installed!
Customer Rating: 



Summary: 2007 version A huge disappointment.
Comment: I have been using Trend Micro for years but the
2007 version A huge disappointment.
Great Security comes At a big cost to loss of System function.
It is a complete HOG of resources and taxes your computer to it's very limits. Slows everything to a snails pace. Earlier versions were excellent, but this new one is utterly ridiculous.
CAN NO Longer recommend this product. My internet connection would disconnect every 2 minutes or so.
Actually have had to have my computer reformatted twice since installing in July. My repair service installed AVG free, and there is such a difference. I will be switching permanently. AND YES, their support has also gone down the toilet with the software.
Do NOT BUY THIS PRODUCT !!!!!!!!!