Norton 360 [OLD VERSION]

Customer Rating:
Summary: Norton 360 Install nightmare
Comment: As my current Norton 360 subscription was expiring, I clicked on the link to upgrade (thinking this would be a quick solution...) The installation failed, and directed me to the web site where I printed instructions on how to proceed on a second attempt. It failed a second time. Now however my computer was without virus protection as it deleted the old version in the install. I went to Norton's Tech Support Chat and was told that I was number 55 in queue. Thirty five minutes later (now 11p.m. the technician stepped in and took control of my computer--failed again--twice. (these are long installs with restarts...) I asked him for a refund and he immediately transferred me to a second tech. He played in the registry and deleted all sorts of Symantic files and folders. His two attempts failed. I asked him for a refund, and he transferred me to the original technician. He tried once more then offered to download Norton Internet Security 2009. When asked if this were a price comprable product--he said that he would give me a two year version (The $79 I paid for the Norton 360 was far more than a 2-year IS2009 would have cost). The cheaper version wouldn't load either! He refunded my money and we ended our call at 2:30 a.m. (after a series of "this will just take 2 (or 15, or 30) minutes..." At the end I was worse off than when I started. My computer was without virus protection so I unplugged from the internet. I'll NEVER purchase another Symantec product!

Customer Rating:
Summary: DO NOT BUY! Worst Norton product ever!
Comment: I have been an avid Norton Symantec user for over 13 years. This is the worst product EVER. It slows your system down so much that I had to disable most of the features, which an average user will not know how to do.

My biggest complaint is that once the "virus update" expires.. it renders the entire software useless. I couldn't even go in and make simple changes to the settings, nothing to do with the virus update feature. PLUS A pop-up comes up everyday twice a day begging me to buy another year subscription. That is false. What they are really asking is that I buy the software again. Once a year is up .. you might as well throw it in the trash OR give it to someone else OR wipe your hard drive and install a fresh copy.

I am not happy with it at all! I will never buy any anti-virus or internet security software from this company again. I have heard of complaints that it will crash your system the day it expires.

Uninstalling any Norton products are difficult and you should find a good article on the internet on how to do this. NOTE: You must uninstall any anti-virus software if you are installing a different brand.

Customer Rating:
Summary: Norton360
Comment: Over all a great product. It does impact startup and shutdown speed. It more than tripled the time it takes for the computer to shut down once you click the shut down button (Windows XP). I do like the features better than other security systems I've tried, however.

Customer Rating:
Summary: Awesome deal for vista protection
Comment: Recieved this item in original box. Works well with basic Vista platform. The price could not have been any cheaper. I mean this was a buy you can not refuse. ANYWHERE and I mean anywhere. I shopped untill I dropped.

Customer Rating:
Summary: Malignant 360!
Comment: I wish I could have given this steaming pile of bits no stars! I installed Norton 360 on two computers. It slowed down both of them. Not severely so, until the program started to nag me to renew my subscription. After I did so I lost the use of my laptop for about 4 days. It slowed down so much that it took 4-6 HOURS to boot up and about the same amount of time to shut down!!! After determining that Norton could be the problem it took me almost 18 hours to delete the program. Perhaps the problems have been corrected in Version 2. I AM NOT GOING TO TAKE THE CHANCE!!! I had already removed the program from my other machine because it blocked me from connecting to my ipod, pda and many online functions.