Customer Rating: 
Summary: Best little mp3 player I have ever used!!!
Comment: I bought this player after I had been using a Zen V for several years. It was a great little player, but unfortunatly, my library got too big for it.
I upgraded to the 8gb version of this about 6 months ago. I was highly impressed with it, and still am. The basic things I really noted in it are these:
Pros:
-Colorful, vibrant screen perfect for watching videos on or looking at pictures (has millions of colors vs. the iPod video which has thousands)
-Can play many formats of music; doesn't have the limitations an iPod does
-Sleek, flashy, design; player is about the size of four stacked up credit cards
-Easier to use than an iPod; more options and menu functions
-Has a built in radio; headphones are the antennea
-Sound quality is amazing if used with a decent set of speakers/headphones
-Durable; I have dropped mine many times and gotten it wet, but still it functions perfectly
-Syncs directly with Realplayer/Windows Media Player or you can drag-and-drop files onto it
-Outstanding battery life; I left it on playing music on 'lock' for 9 hours straight and it used only half of the battery.
-Background can be changed and customized to any picture of your choosing
-USB cord is not player-specific and fits many of my other USB electronics, so it's very easy to replace.
-Reset button on bottom of player. Will reset and turn off the player, but will not erase your files.
-Registering your player gives you access to great customer service, who will respond quickly to any problem you encounter
-SD card slot for extra storage. Does not merge with library though, has its own seperate folder, which is not a problem for me.
Cons:
-Scratches easily. I recommend a screen protector.
-Will not play iTunes media; only iPods can sync to iTunes. I would suggest getting a converter/virtual burner such as NoteBurner (http://www.noteburner.com/) to get your iTunes music into a playable format
-This has not happened to me, but I've heard that in the older versions of the firmware, you can get the "white screen of death". However, I do not believe this will be a problem since the newer players have new and improved firmware.
This is well worth your money, it's an amazing price!! I like it a lot better than other mp3 players I have used/owned, including the iPod! I highly recommend it, and I will remain loyal to Creative. Their players are of very high quality, and of very reasonable price!
Customer Rating: 
Summary: $250 Paperweight
Comment: I got this mp3 player (at my own request) for Christmas last year. The thing was alright, it was nifty to customize. However, one day I tried to turn on the radio, and the thing just died. Powered on kinda-sorta, but wouldn't boot. Had to reset it, to no avail.
I tried everything they suggested on the website, and what little help they could give me was to essentially tell me that they couldn't help me because it didn't have a warranty (less than a year later).
I strongly suggest not buying this gadget. Considerably less than durable, and you won't get any help if/when it breaks.
