Customer Rating: 



Summary: Horrible for it's price, nice marketing, poor functionality, returned it.
Comment: I bought the manufacturing and Wholesale edition with the hope's of replacing our current system which involves two apps one for for invoicing, and one for inventory/BOMs/resource planning with a single application, that would also add connectivity to our online banking etc.
After getting Quickbooks, which according to their marketing materials would be able to do everything we needed, I spent 1 week and over 9 hours on the phone with Bank of America and Quickbooks learning that the advertised direct connection functionality doesn't work as they claim it does, but *might* be up and running in a month. Might work with other banks, but not mine. C'mon guys sort it out yesterday, it isn't that hard. Strike one.
I also realized that the miniMRP piece of software(the one we used previously), while small and somewhat cludgy in it's interface BLOWS AWAY QB Premier in terms of BOMs, Assemblies, etc. The unit of measure functionality is a waste of time, as you have to enter everything in manually anyhow price-wise, and there is no notion of resource planning based on new Sales orders for product. It is obvious that whomever developed the requirements for this supposed Manufacturing and Wholesale version doesn't actually know much about the existence of resource planning or actually how to leverage software to speed up tasks. Similar to the software as a whole, this is better suited to someone that needs to take a paper business onto a computer, and not really change the way they actually work with all the various entities. Waste of time for me, as even the miniMRP trumps it out in functionality, and understanding of what is needed to manage inventory and streamline processes.(BTW I am just a customer of miniMRP and it just happens to sound like an ad compared to QB).
Just as I realized that the QB was not going to be worth implementing, there was an update for miniMRP that added multiple units of measure for purchasing/selling.. and with that, I returned Quickbooks, and haven't looked back.
My best experience in the whole story was via amazon, and how easy they make returns, I was really impressed by how well their process actually works. I'm used to things more like my QB experience, perhaps partly function, maybe a good idea but poorly implemented, not well thought out, and with obviously lazy development. This was the case for quickbooks, but not for amazon. I assume that for current quickbooks users and accountants QB is great and might be why there is such a following, but in terms of living up to the potential it has, it's pathetic, and living up to what is advertised I feel the same way. It's not really misleading... but if it doesn't explicitly say it can do something in that big product comparison matrix.. don't count on it doing it. My advice, buy it from Amazon if you must, that way if it doesn't work for you the return is easy. If you're a small tech savvy manufacturer, look at miniMRP and a separate accounting software instead of QB Premier M&W. And to Intuit, you guys should look at miniMRP to so you have a clue as to how simple it would be to get even some basic MRP functionality that would make the software really worth having/paying for.