Customer Review(s)
Customer Rating: 



Summary: Complete Dog
Comment: I was using SAV 10 on our small business network. When it came time for the annual license update, I followed the link provided by Symantec from the management console, which, instead of downloading a new license for my current application, downloaded SEP 11 instead. I assumed (erroneously) that my product had been deprecated and that this was the replacement. Symantec also downloaded a short file saying "Why install it yourself? Take advantage of our Remote Install service." When I reviewed the copious notes on what one had to do to do the install, I reluctanly ponied up for the Remote Install package (another $150), partly because I know from past experience that it is well nigh impossible to completely remove SAV from a computer (no, the Windows Installer can't do it).
The remote install took 4 hours. After which, my entire network slowed to a crawl. IE sometimes took up to 2 minutes to bring up Google.
At this point I realized that I had been had -- big time. I called Symantec and demanded a full refund, at which point they tried to persuade me into letting them uninstall SEP 11 and reinstall SAV 10 with a new license (what I thought I was asking for in the first place). Sorry -- too late. With the help of an IT Infrastructure expert, I got the program completely off my system, and replaced it with NOD32.
For years I have been recommending Symantec's products to my business associates and home computer user friends. I WILL NEVER RECOMMEND A PRODUCT FROM THIS COMPANY AGAIN.
Customer Rating: 



Summary: Symantec Endpoint Protection
Comment: I am pleased with the service rendered to me.
My product was due for delivery btw 11th and 19th of June and I got it in Nigeria on the 18th. Thats commendable.
Thanks