H&R Block TaxCut 2007 Premium Federal + State + e-file [OLD VERSION]

Customer Rating:
Summary: Very reliable product
Comment: I have been using Tax Cut for many years and I am very satisfied with it.

Customer Rating:
Summary: Watch out for adware/malware and whatever else
Comment: I was angry to find out, after an update/file, that taxCut installed a piece of software called pdf995 on my machine without my permission. If you've installed TaxCut, do yourself a favor and do not launch pdf995. It's adware at a minimum and it could be malware. TaxCut, since they installed it, has to be considered adware/malware by association. As a user of TaxCut, I have to ask: What else did you install on my system w/o my consent? What files are you transmitting that I don't know about?

Customer Rating:
Summary: helpful for the experienced
Comment: do not recommend for independent contractors or for those without in depth prior knowledge of filing taxes. very easy to use, but professionals can find more ways for you to save money than the program clues you in to.

Customer Rating:
Summary: E-Filing "Free" or not???
Comment: Ok...I'm one of those "last minute" guys with taxes, so, I need to use "E-Filing"....where the taxes are submitted to both the Federal Gov't. and your State Gov't.. Having said that, I've used TaxCut for about 10 years...maybe longer. I always get the "Camry" cd in the mail months before filing time. Yes..."Explore" the cd...the program is called, "Camry."

Anyway...I've always remembered the software being REASONABLY priced at around $35 or so for both Federal & State with "FREE" E-filing; this year...it was $69.95!

I had put the "Camry" cd in and and it says the program for both Fed. & State is $39.95...I can deal with that, I thought. THEN, it says if you want to E-File, you'll need to add a charge of $30.00! VERY unreasonable considering the fees charged in the past. However, I needed to forge ahead seeing as I'm down to the wire.

Fast-forward: I'm about to E-File and this notice comes up in the software which says I can use a code to get the "E-Filing" for free...What?!?!? Didn't I just get charged $30 for E-Filing?

I used the "free" code it gave me and filed both Fed. & State taxes...no problem. I thought, "Maybe they won't charge me for the extra $30 then..." Nope...I saw a charge of $69.95 on my credit card. When the "Free" code was mentioned in the software, it said each E-Filing fee was/is $19.95 (?). Let's see: $30 charge for E-filing, then Free E-Filing totaling almost $40....doesn't make any sense. Double-talk??

I contacted customer support; I looked all over the site for an email-contact, but they don't have one; it's either phone or real-time chat. Anyway...I did the chat and we stayed on for about an hour. I Just wanted to know why I was being charged $30 extra this year if I got a code in the software for "Free" E-filing. It wasn't really explained why the weird wording ("$30 for E-Filing," then later, "use this code to get E-Filing for free"). They shouldn't be charging for E-Filing at all and I don't recall them having charged for it in the past. Last year, I believe there was a little notice in the cd jacket which gave the code for "free" E-filing.

I will continue to use these guys...as I'm familiar with the software and all of my information is carried forward, etc.. It's good software and is easy to use...details explained, terms, etc.. However....

I gave 3 stars for the "double-talk" on the E-filing fees ($30 for E-filing, then later, "It's free")...and the lack of being able to EMAIL the company, have them research and answer on their own time...as opposed to me having to sit on the pc for an extra hour going back and forth about it.

Who knows? Maybe a new tax-software contender will step into the ring and "keep it honest."

Customer Rating:
Summary: Package missing key code for e-file
Comment: After ordering this in February (so it's past the return period) we discovered this evening that this item is missing the keycode required to e-file. The instructions say the keycode is printed on the CD sleeve, but nothing is printed on the CD sleeve.

Fortunately, there's still time to print and mail a paper return, but we PAID FOR a package that included e-file, and we're not very happy about not getting it. If H&R Block can't do any better than this, we'll be looking for a new tax preparation program next year. If you bought this and are planning on e-filing tomorrow night, you'd better check and make sure there's a key code in your package, or you might be making a mad dash to the post office.