Customer Rating: 



Summary: The Lesser of Evils (vs Quickbooks)?
Comment: After having been a loyal Quickbooks user since 1999 I'm fed up with the downward spiral of Intuit products. Every new version of Quickbooks is slower, has more bugs, and more popup "ads" and other annoyances that simply make it harder, instead of easier, to get things done. In addition, Intuit's support, maintenance and upgrade policies are some of the worst in the business.
So the above is why I finally decided to check out Quickbook's competition. The street price of MS Accounting Pro 2008 is about the same as Quickbooks Pro. The install went pretty slow--especially converting 9 years of Quickbooks data and transactions. But it completed without any errors or problems.
My data seems to be intact, and for the most part, I've run several reports over various periods that agree with the same reports in Quickbooks. So far so good.
I like Microsoft's interface better than Quickbooks. It's more like other MS Office applications. The product loads much quicker than the newer versions of Quickbooks (which got painfully slow starting with the 2007 edition).
Microsoft has really leveraged integration with other MS Office applications. If you like to use Excel to analyze data, crunch numbers, etc, you'll enjoy how the Accounting Pro software will create custom spreadsheets for you. Likewise, instead of Intuit's clumsy forms editor in Quickbooks, Microsoft lets you use Word to design custom forms (like invoices) however you like.
So why only 3 stars? I have a few major gripes with Accounting Pro 2008:
The online banking is limited in comparison to Quickbooks (of course, online banking took a giant step backwards in Quickbooks 2009 with hundreds of users already complaining loudly). Some giant credit card companies, like American Express, are not even included in the Microsoft list of financial institutions. So if you want to import all those Amex transactions each month, you'll have to manually tell Amex to download a "Microsoft Money" file, and then manually import that file into MS Acct Pro. The software doesn't automate any of it for you.
Even for banks that are on Microsoft's list, the linkage seems very limited compared to what Quickbooks offers with the same banks. Microsoft's help files (and marketing materials) talk about 2-way direct links but I could find any banks that offered them.
The other big gripe are the reports. There is NO custom report facility where you can build a report from scratch. All you can do is modify the existing canned reports. And even that's fairly limited. I have a memorized Quickbooks report that sums the activity in half a dozen accounts. Microsoft can't do it. You're only allowed "up to 5" selected accounts as a filter. That's true for anything where you're selecting items. You only get 5. What's up with that? So I literally can't run my report. I also can't tell it to sum columns. I could export my data to Excel and do it there, but that's a lot of extra work compared to a single click in Quickbooks.
As others have mentioned, you may also not be compatibile with most of the accountants, auditors, etc. in the world. If you're running Quickbooks, you just export a copy of your data file to them. With MS Acct Pro, I'm not sure what you do unless they have the same software?
And then there are the add-ons. I don't currently use any add-ons with Quickbooks, but there are lots of them out there should you need something specific to your business, e-commerce, shopping carts, etc. MS only has PayPal and E-Bay (that I know of). More are sure to follow, however, especially if Intuit keeps going downhill and Microsoft keeps gaining market share.
I'm hoping Microsoft continues to improve the product adding better reporting, better online banking/credit card access, etc. Intuit clearly has lost focus with what their users want. Each new version of Quickbooks seems to have more unhappy customers than the last. At least Microsoft is offering a viable option for many Quickbooks users. That's a big step in the right direction.