Customer Rating: 
Summary: Good value
Comment: If you compare this digital piano to other digital pianos costing $1200 or more, you will find some faults. The action is not as crisp or smooth, the sound is not as good, and there aren't a ton of options. However, for the price, the features and quality that this digital piano delivers is in my opinion very good. It is solidly built, has decent (but not great) action, and has enough options voices to be a very good beginner piano.
I've also found significantly better sound can be achieved by setting the "brightness" to 12, and the "reverb" to 2. Make sure you save these settings, or they will revert back to the defaults after you turn the piano back off.
Also, there are some pretty good deals to be had on this piano if you negotiate. I purchased it at discount (new), and got some nice goodies thrown in for free.
Customer Rating: Summary: Not Reviewed by a Professional
Comment: I'm certainly not a professional, however, I do know what a piano is supposed to sound like, and I know the difference between a Harpsichord, Organ, and a Harmonica: 'nuff said.
First of all I would like to say that the Williams Digital Piano is by far the best instrument I have ever owned, next to my toy, an old Casio keyboard that I owned for quite some time, I was happy to finally sell that off in a garage sale. When I went hunting for another piano, I took my
Sony headphones and headed off to various stores with digital pianos. This one by far sounded the closest to a real upright piano (Well, the Yamaha was closer, but another 1K more expensive...), and it had the features and look I was wanting.
Pros ---
1. The weighted digital piano keys mimic perfectly the hammer-action of a real piano, and the sound is equally amazing. As I said I tested it out in headphones, and even at home in total silence the headphones are clear as anything and sound perfect. The built-in speakers that are attached to the piano work equally as well. I 'tested' it note-for-note, unplugging my headphones and listening to the built-in speakers, and I can safely say that I don't hear a difference at all. No "fuzzy-sounds", no buzzing, no humming, etc. Sounds nice.
2. After listening to several Harpsichord songs, I played a few notes on the piano to compare. So far I can't tell the difference between the notes played in the song and the ones I played on the piano.
3. Same with the Organ and string setting, both sound equally realistic and about as close to an acoustic piano as I'm going to get without spending thousands of dollars.
4. I actually bought this piano online, yes, from Musicians Friend. No, I am not an employee there, nor have I ever heard of it. I did call them up to see how exactly it was going to be mailed. I mean, sure it is less than 1K for the digital piano, but I wanted to make sure it wasn't going to end up in several pieces on my doorstep. I have to say the piano box arrived in no less than perfect condition. Go with Musicians Friend if you are going to buy this!
Cons ---
1. Okay, so again I'm new at this. So, of COURSE I played the Play-Along songs while I waited for my real books to arrive. One of the irks I have is that when you use the digital piano to listen to the play-along songs, be forewarned that it is MUCH louder than when you are playing the piano normally. Also, if you are trying to play along, you have to compensate the volume by turning it down to hear the song correctly, but I also had a hard time hearing what I was playing on the piano!
2. Same thing goes with the metronome. It is MUCH louder than the 'volume' of the piano. If I had to change something, it would be how loud the Metronome sounds as compared to the piano. The volume, when recording songs and playing them back, however, is at the 'same volume' as the piano. Don't know if it is just my piano or what, but listening to the Play-Along songs and using the metronome is quite annoying.
3. I'm a computer programmer. I bought this piano because it came with a USB cable, anddd I thought I could use my computer knowledge to retrieve the songs off of the Williams Digital Piano. Not-so-much. There is no way to get the recorded songs off of the piano, the only thing the USB cable does is transmit the MIDI messages to a computer if you have the correct software installed. For me, kinda pointless.
Well, I think that about sums it up. Oh yeah, well, I don't think that this is a "Con" per-se, however: this piano comes disassembled. Which means that you have to assemble it. Fine, but the problem lies: this piano does not have instructions included to tell you how to assemble the piano. I, personally, was able to assemble is promptly. However, at first it was irksome laying out all the pieces and figuring out what goes where.
